Employee Engagement Platforms Promise Connection — Here’s What They Miss
Employee engagement platforms promise better culture and stronger connection. Roll out the platform and engagement should follow. That’s the implicit promise behind tools like Workvivo.
In reality, many teams adopt these platforms and still feel something is missing. Communication improves. Visibility improves. Metrics appear. But collaboration weakens, initiative drops, and disengagement shows up later. Nothing is obviously broken — engagement just doesn’t grow.
That’s because most engagement platforms are built on a quiet assumption: participation already exists. People already want to post, comment, react, and engage. They just need a place to do it. When leaders actively push and energy is high, this works. When that effort fades — which it always does — the platform doesn’t fail. It just becomes quieter.
This isn’t an execution problem. It’s structural.